Δωρεάν μεταφορικά με αγορές άνω των 49€

Δωρεάν μεταφορικά με αγορές άνω των 49€

Return Policy

Product Returns

You have the right to return the products you bought without having to tell us the reason why you wish to return them, within five (5) working days from the date they will be received. To exercise this right you must inform our Company via email at [email protected] or by phone at 6978247312.

Returned goods should not have been used and should be in excellent condition just before sale, in their full original packaging and with all their contents (accessories, feature forms, stickers, gifts, etc.).

If you withdraw from this contract a refund claim may not be accepted. Therefore the Company will owe the value of the returned product and will set it off in your future purchase.

You must return the products to your Company at your own expense without undue delay and definitely within five (5) working days from the day you stated to us that you are withdrawing from this contract.

Return of defective goods

We take care of the excellent quality of the products we have and we assure you that we carry out all the necessary and possible checks before putting them on sale.

However, in the event of a defective item being found, we confirm after a technical inspection that the defect is not due to misuse and replace it with a new one, if available, within 14 calendar days from the date of return.

In cases where there is no availability, by arrangement we can replace the defective good with another of equal value, owe you the amount for future purchase or return the value to you in the same way as the Customer made the initial payment to the Our company. That is, by credit in the debit / credit card account, as long as it was used for the transaction, otherwise by deposit in the bank account that you will indicate to us. In case the Customer had chosen the option “collection from the store”, the refund to him will be made from the physical store. All shipping costs arising from the defective goods return process are covered by us.

Order cancellation

For any cancellation of an order, in whole or in part, you must send an e-mail to [email protected] or contact us by phone at 6978247312. This possibility is offered to you up to the stage of processing your order and before it is delivered to the transport company. If the order has been sent to your address and you do not wish to receive it, you must pay to our Company the total amount of shipping costs (management, packaging, transportation), to and from your place.

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